BACS / CHAPS

Documetric's scalable payment processing services leverage our economies of scale and relationships with the banking sector to deliver high quality services in a cost effective outsourced model.

We process over 100,000 payments a day, either delivering the service on behalf of one of our partner banks, or direct to the end customer.

Automated BACS/CHAPS Credits
Electronic Funds Transfer is a BACS/CHAPS payment processing service operated on behalf of a number of major high street banks.

Our typical customer of this service is a Small to Medium Sized Enterprise (SME) who uses the service to manage payments both to staff and to suppliers.

Customers of the bank send payment instruction via fax or phone to enable BACS payments. Supporting the EFT service is a telephone helpdesk and customer service unit to handle incoming queries from banks and customers.

Processing Statistics:

  • 47 million payments annually
  • 15 million documents processed annually
  • £24 billion of payments per year

Automated BACS/CHAPS Direct Debits
Documetric has an AUDDIS compliant debiting platform allowing users to create paper and paperless Direct Debit payments.

With over 30 years experience in the market and with our pedigree in the financial sector, Documetric's payment solutions takes the burden of this manually intensive task from our customers and delivers a service that guarantees to:

  • reduce the cost of processing by a minimum of 20%
  • deliver cash into the bank more quickly - advancing the process by days, sometimes even weeks
  • reduce the frequency of errors
  • increase the controls and supporting management information