Credit Card Processing

Documetric's scalable payment, call centre and credit card processing services leverage our economies of scale and relationships with the banking sector to deliver high quality services in a cost effective outsourced model.

At the heart of our credit card processing service is usually a paper document. Whether the document is a remittance with credit card payment or a card application form, the underpinning service components often share the same processing activities and controls, to ensure we deliver against our customer agreed service level agreements.

Our credit card processing service can be either provided on behalf of a bank / financial institution or to an end customer. The service may consist of a number of elements:

  • Credit card application processing. Receiving the application form, capturing the
    data, validating relevant data against external systems, processing through to
    acceptance / rejection.
  • Contact centre support. Providing call centre (in bound and out bound) support on
    behalf of our customers.
  • Payment processing. Processing credit & debit card payments on behalf of our
    customers.
  • Balance transfer. Processing balance transfers on behalf of a number of credit card
    organisations.

Documetric currently provide card processing services to numerous organisations in this sector. Please contact us to discuss how we can help reduce the cost base in your organisation.