Documetric has over 10 years experience delivering outsourced customer management services on behalf of financial and professional service organisations.
Delivered either as a component of a business processing service or as a standalone service in its own right, we provide management and maintenance of customers database including all changes in user profiles, creations and deletions. This is usually the primary database which governs services for all customers. It also includes the issuance and management of all security procedures and pin distribution for payments.
Our strength in operations and technology allows us to deliver complex services delivered across multiple media.